Shenzhen Tianchuang Xinglian Technology Co., Ltd. Focusing on integrated communication, navigation, and positioning
• 中文     Hotline：15989525328

All Product Information Download Prototype acquisition SDK acquisition After-sale service FAQ and Feedback
Product Information Download

X5u
X5u

Beidou-3 intelligent handheld device

Download

X6m
X6m

Beidou-3 communication handheld device

Download

X6u
X6u

Beidou-3 communication handheld device

Download

T6
T6

North Third Ship Terminal

Download

X6P
X6P

5G Fusion Intelligent Tablet

Download

L8u
L8u

Beisan Short Message Tablet

Download

L10u
L10u

5G Android tablet

Download

T6
T6

Download

M530
M530

Beidou-3 command aircraft

Download

1/3

Prototype, test account, satellite test card

SDK acquisition application

Welcome to apply for SDK secondary development package. Please fill in the device information according to the form. We will reply to you as soon as we receive the application. If you urgently need it, please contact our online phone number and customer service!

After-sale service

Providing customers with sincere and trustworthy services in all aspects and throughout the entire process, and achieving 100% customer satisfaction is the company's corporate purpose and the principle that the company's management always follows.
1.15 day return and exchange policy: Within 15 days from the date of receipt of the product, if there are any quality issues (excluding non-human damage) or transportation damage, a 100% return and exchange policy can be provided, and the shipping cost will be borne by the seller; Or a full refund, with the seller bearing the shipping cost.
2.Free warranty within 1 and a half years: Within 30 days to 1 year of receiving the product, if there are any quality problems, the seller will provide free warranty at no cost, but the shipping cost will be borne by the buyer. 3.Long term technical support services are provided to ensure that users can buy reliable products with peace of mind.

Phone support
National Service Hotline：15989525328
Sales phone number：13316187236
After-sale service：13316187236
Remote support
Remote assistance, also known as remote support, allows technicians to immediately access devices remotely, regardless of their location or time.
Shipping and repair services
Mailing address: 331 Creative Park, Yintian Industrial Zone, Yantian Community Room 616, Building, Bao'an District, Shenzhen
E-mail：yangsc@starandstarlink.com

Tianchuang Equipment Repair Form

Download
Problem feedback

Please briefly describe the problem you have encountered, provide feedback and suggestions on our work, and help us rectify the issue. We hope you can provide us with the evaluation questionnaire in a timely manner. Every feedback, there must be a response!

 

FAQ

Common functional issues

Introduction to Beidou Short Message Function and Application
Beidou short message technology is a unique communication function that belongs to the Beidou satellite navigation system. It uses satellite signals to achieve bidirectional short text communication between users and between users and the central control system. The Beidou short message communication service not only provides positioning function, allowing the location information of the publisher to be included in the short message, but also has the characteristics of full coverage and all-weather service. Communication experiments show that the communication delay between short point-to-point is between 1 and 5 seconds, with strong anti-interference ability, and can ensure communication even in extreme weather. The current civil Beidou short message communication service covers China and surrounding countries and regions, with the characteristics of low cost, wide coverage, high reliability, and ready access. It can effectively supplement the ground mobile communication network. In the coverage area of the Beidou navigation system and areas without ground base station signals, communication and remote device monitoring and data collection can be achieved through Beidou short message communication equipment.

Tiantong Satellite Telephone
Tiantong-1 satellite is a high orbit communication satellite independently developed and launched by China. It is mainly used for voice, SMS, and data transmission services in the signal area of ground base stations, meeting the needs of integrated communication between heaven and earth. Currently, Tiantong 1 has launched three satellites, which can cover all regions of China and surrounding countries and regions (including some countries and regions along the the Belt and Road). And it is widely used in various industries such as emergency rescue, electricity, water conservancy, energy, forestry, transportation, maritime transportation, and transportation, playing an important role. It can provide stable communication support in environments without public network base station signals. Our handheld terminal's telephone function can support making calls, sending text messages, and sending voice messages, making it a great helper for emergency communication.

Regarding product ordering
You can contact us through online customer service or directly contact our sales personnel by phone. We support standard product agency and on-demand customized development.
Real time online from 8am to 23pm, consultation hotline13316187236，Welcome to call for negotiation

Delivery lead time
Our standard products all support shipping within 24 hours after placing an order. For customized product development, please communicate with our business personnel for detailed delivery time

MESSAGE

Products

Solution

Customized

Service

About Us

Welcome to call and contact us
National Service Hotline:
15989525328
Sales hotline: 13316187236
After sales service: 13316187236
Email: yangsc@starandstarlink.com
Company Name: Shenzhen Tianchuang Xinglian Technology Co., Ltd
Address: 331 Creative Park, Yintian Industrial Zone, Yantian Community Room 616, Building

Follow the official

Consulting Service

Friendship link： UNISOC BeiDou Navigation Satellite System Chip Fire Creation

CopyRight © 2024 Shenzhen Tianchuang Xinglian Technology Co., Ltd.  All Rights Reserved.

Industry News：

ICP filing number：Guangdong ICP No. 2024261026